Accessibility statementA-Z directory

Accessibility statement

Introduction

This is the accessibility statement for the Sussex Safeguarding Adults Policy and Procedures website. This website is run by West Sussex County Council.

This website should allow users to:

  • Contrast levels and size of text.
  • Modify the line height or spacing of text.
  • Zoom in up to 200% without the text spilling off the page.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software.
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

This website was launched on <...> and is designed to be compliant with the international standard Web Content Accessibility Guidelines 2.1 (WCAG) – Level AA.

How accessible is this website?

We are aware that there are parts of this website that are not fully accessible:

  • This website uses JavaScript to deliver certain features. Please make sure you have JavaScript turned on within your browser to deliver full features.
  • Live video streams do not have captions.
  • My favourites accessibility widget is not keyboard accessible. 

This website features ‘Google Translate’ which enables users to translate HTML content into other languages. It is only available in certain browsers such as Google Chrome.

Accessible alternatives

Efforts have been made to create accessible alternatives for content that does not meet standards.

Where appropriate we may be able to deliver content to users in accordance with their needs.

Please see ‘Make a request for accessible content’ section for further details.

Make a request for accessible content

For information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille:

Contact details for West Sussex Safeguarding Adults Board

Email: safeguardingadultsboard@westsussex.gov.uk

Alternatively, you can contact:

Phone: 03302 227952

Write to: Safeguarding Adults Board, 1st Floor, County Hall North, Parkside, Chart Way, Horsham, West Sussex, RH12 1XH

We aim to respond to your request within five days.

Purpose of links

The Sussex Safeguarding Adults Policy and Procedures website will use links to navigate to content on the website. External links will open in a new window.

Where possible the action of an external link will be explained by extra description within the link text. However, in certain areas of the website adding this extra description will become a disproportionate burden within the meaning of the accessibility regulations.

We have provided the following definition for external links:

External links are used for content that navigates a user away from our secure platform. The following items are considered external links:

  • Non-HTML documentation from external sources (See ‘Issues with PDFs and other documents’).
  • Redirection away from secure platforms.
  • External websites that are not part of the Sussex Safeguarding Adults Policy and Procedures website.

Contact us and complaints procedure

If you find any problems that are not listed within this statement, or believe we are not meeting the requirements of the accessibility regulations please contact us.

Contact details for West Sussex Safeguarding Adults Board

Email: safeguardingadultsboard@westsussex.gov.uk

Alternatively, you can contact:

Phone: 03302 227952

Write to: Safeguarding Adults Board, 1st Floor, County Hall North, Parkside, Chart Way, Horsham, West Sussex, RH12 1XH

Enforcement procedure

The Equality and Human Rights Commission (EHRC) (opens in a new window) is responsible for enforcing the accessibility regulations. If you are not happy with how we respond to your complaint, please contact the Equality Advisory and Support Services (EASS) (opens in a new window).

Technical information about this website's accessibility

The Pan Sussex Safeguarding Adults Boards are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines 2.1 (WCAG) AA standard, due to the non-compliances listed in the following section, ‘Non-accessible content’.

Non-accessible content

Whilst the Pan Sussex Safeguarding Adults Boards strives to adhere to accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

This sub-section lists issues that fail the current accessibility regulations.

  • This website uses JavaScript to deliver certain features. Please make sure you have JavaScript turned on within your browser to deliver full features.
  • Live video streams do not have captions.
  • Non-HTML documentation - some of these documents are inaccessible with certain accessibility technologies. These include the document heading structure, use of tables and insufficient alternate descriptions. We will implement these changes in future documentation where possible. Where these documents cannot be made fully accessible, we are committed to provide an HTML alternative.
  • My favourites accessibility widget is not keyboard accessible. 

Content that is not within the scope of the accessibility regulations

This sub-section lists issues that are exempt from the current accessibility regulations. For more information see following section, ‘Exemptions to the Accessibility Regulations’.

Issues with live video

Live video streams do not have captions. This does not meet WCAG 2.1 success criterion 1.2.4 (captions - live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations (opens in a new window).

Issues with PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 (opens in a new window) if they are not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Exemptions to the accessibility regulations

Web content that is not subject to the standards referenced in this policy statement are as follows:

  • Content that is archived.
  • Content on intranets and extranets published before 23/09/2019.
  • Non-HTML documentation (PDFs, Microsoft Office files) that were published before 23/09/2018.
  • Non-HTML documentation (PDFs, Microsoft Office files) that are not essential to the services the West Sussex Safeguarding Adults Board provides.
  • Live audio and video.
  • Pre-recorded audio and video published before 23/09/2020.
  • Online maps and mapping services.
  • Third party content that is not under direct control of West Sussex Safeguarding Adults Board or main website provider – Google Translate, social media links.

What are we doing to improve accessibility?

The Pan Sussex Safeguarding Adults Boards are fully committed to meeting all the accessibility criteria specified in the regulatory provisions. We plan to identify and fix issues in accordance with the timescales shown for each non-compliant area. Areas of this website that fail to meet these standards will have fixes prioritised according to usage data.

West Sussex County Council and the Pan Sussex Safeguarding Adults Boards will make continuous assessments of this website’s content and update this statement when issues have been resolved.  

Policy review

This statement was prepared on 19/02/2024. West Sussex County Council and the Pan Sussex Safeguarding Adults Boards will review this policy every year in, or before, February. 

Last updated: 18 March 2024